Delivery typically takes 5 to 12 days after shipment, so the total delivery time is approximately 3 to 5 weeks from the date of order.

Your package will be delivered by the Post Office or another reliable shipping carrier.

Yes, your tracking number will be emailed to you 5 to 10 days after your order has been placed.

Yes, we offer free shipping on all orders.

Customs duties and charges are not included in our base price. These are the shopper's responsibility as each country has different customs duties and laws of taxation.

You have 24 hours to contact us at contact@uniquestride.com to request an address change. After 24 hours, changes may not be possible as your order could already be in production.

If a package is returned to sender by the shipping courier, we will reship the package to you again.

If your item has not arrived within 45 days after ordering, please contact us at contact@uniquestride.com for assistance.

Yes, all orders placed during November and December may take up to 60 days to arrive due to high volume.

If you refuse to accept the shipment, you are not eligible for any compensation for the rejected shipment.