FAQ (Frequently Asked Questions)
UniqueStride is a footwear brand dedicated to creating stylish, comfortable, and sustainable shoes for individuals who want to express their unique style. We offer free shipping on all products and a 180-day return policy, ensuring you can shop with confidence and peace of mind.
We offer a 180-day return policy on all our products. If you’re not completely satisfied with your purchase, you can return it within 180 days for a full refund—no questions asked!
Yes, we provide free shipping on all products to make your shopping experience as seamless as possible.
No, all prices include tax and there are no hidden fees. The price you see is the price you pay, ensuring complete transparency in your shopping experience.
Our shoes are crafted by skilled artisans in ASIA, using high-quality materials and sustainable manufacturing practices.
UniqueStride stands out for our focus on unique, bold designs and eco-friendly materials. We prioritize sustainability, ethical manufacturing, and customer satisfaction. Our shoes are not only stylish but also comfortable and durable, making them perfect for everyday wear.
To stay updated on our latest collections, promotions, and news, you can:
- Sign up for our newsletter at the bottom of our homepage.
Currently, UniqueStride operates as an online store to reach customers worldwide. However, we occasionally host pop-up shops and events. Stay tuned to our social media channels and newsletter for announcements about upcoming events.
We provide a detailed size chart on each product page to help you find the perfect fit. If you have any questions about sizing or need further assistance, please contact our customer support team at contact@uniquestride.com.
At UniqueStride, we are committed to reducing our environmental footprint. We use eco-friendly materials, such as recycled fabrics and sustainable leathers, and adopt ethical manufacturing practices. Our goal is to create high-quality shoes while minimizing our impact on the planet. Learn more about our sustainability efforts on our Sustainability page.
Currently, we do not offer customization services. However, we frequently update our collections with new designs and styles to suit a variety of tastes. Keep an eye on our New Arrivals section for the latest additions.
We strive for excellence in every product we deliver. If you receive a defective or incorrect item, please contact our customer support team at contact@uniquestride.com within 7 days of receiving your order. Provide your order number and a description of the issue, and we will assist you with a return or exchange.
We value your feedback and are always looking for ways to improve. You can share your thoughts and suggestions by emailing us at contact@uniquestride.com. Additionally, you can leave a review on our website or social media pages.